Holiday Systems International - HSI Cash Exchange Program
A year ago, February 2012, my cash exchange application was appproved by HSI. After several reminders about my cheque, in August I was told the paperwork had never been received by HSI (I have e-mails indicating the contrary).
After renewed submittance of the papers, I was again told that the application had been approved. I am still waiting for my cheque due to a "high volume of transactions" and overwhelming workload at the accounting dept.
This is now a year and lots of wasted time (all mails go unanswered). I have more or less given up on HSI and just wish I wish I had never heard of them.
Reason of review: Poor customer service.
Monetary Loss: $400.
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